At LH Interior, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us for interior design services, or interact with our brand.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you:

  • Fill out a contact or project inquiry form.

  • Sign up for our newsletter or download design guides.

  • Request a consultation for interior design or space planning.

Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

  • Deliver tailored interior design proposals, consultations, and project updates.

  • Improve our website layout, user experience, and local search visibility.

  • Respond to customer service requests and inquiries.

  • Send you marketing communications, design trends, and newsletters (which you can opt-out of at any time).

  • Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information we have collected about you in certain situations, such as:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or protect the rights, property, and safety of others.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the site and improve your experience.

We use tools like Google Analytics to analyse website traffic and user behaviour. This helps us understand what interior design styles, blog posts, and portfolio projects our audience engages with the most. You can choose to accept or decline cookies through your browser settings.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Rights

Depending on your location (such as the UK, EU, or certain US states), you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.

  • The right to request that we correct or update any inaccurate data.

  • The right to request the deletion of your personal data from our systems.

To exercise any of these rights, please contact us using the information provided below.